1. Introduction

Megastar Computers Ltd ("Company", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website or services.

2. Information We Collect

2.1 Information You Provide Directly

• Contact Information: Name, email address, phone number, physical address when you contact us or submit a form
• Account Information: Username, password, and profile details if you create an account
• Transaction Information: Payment details, billing address, and order history
• Communication Data: Messages, inquiries, and correspondence you send to us
• Feedback: Reviews, testimonials, and customer feedback

2.2 Information Collected Automatically

• Log Data: IP address, browser type, pages visited, time and date of visits
• Device Information: Device type, operating system, browser information
• Cookies: Data stored on your device to enhance user experience
• Analytics: User behavior, navigation patterns, interaction with website features

2.3 Information from Third Parties

• Payment processors and financial institutions
• Analytics and marketing partners
• Social media platforms (if you choose to connect)

3. How We Use Your Information

We use the collected information for various purposes:

• Processing and fulfilling your orders and transactions
• Sending order confirmations and delivery updates
• Providing customer support and responding to inquiries
• Improving website functionality and user experience
• Personalizing product recommendations
• Sending marketing communications (with your consent)
• Detecting and preventing fraudulent activities
• Complying with legal obligations
• Conducting market research and analytics
• Creating aggregated statistical data

4. Legal Basis for Processing

We process your personal data based on:

• Contract: Processing necessary to fulfill our service agreement with you
• Consent: Your explicit consent for specific processing activities
• Legal Obligation: Compliance with applicable laws and regulations
• Legitimate Interest: Our business interests that do not override your rights

5. How We Protect Your Information

We implement appropriate security measures to protect your personal data:

• Encryption of sensitive data in transit and at rest
• Secure SSL/TLS protocol for all transactions
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection and privacy
• Secure storage facilities and backup systems
• Incident response and breach notification procedures

Note: While we implement strong security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Information Sharing and Disclosure

6.1 We May Share Your Information With:

• Service Providers: Payment processors, shipping companies, email providers, analytics services
• Business Partners: Strategic partners for co-marketing initiatives
• Legal Requirements: Law enforcement, government agencies, or as required by law
• Business Transfers: In case of merger, acquisition, or sale of assets

6.2 We Do NOT Share:

• Your personal data for direct marketing by third parties without consent
• Sensitive financial information beyond what's necessary for transactions
• Data to unverified or untrusted third parties

7. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal, accounting, and reporting requirements
• Resolve disputes and enforce agreements

Retention periods vary by data type and legal obligation. You can request deletion of your data subject to legal constraints.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Correction: Correct inaccurate or incomplete information
• Right to Deletion: Request erasure of your data (right to be forgotten)
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Opt-out of marketing communications or certain processing
• Right to Withdraw Consent: Withdraw previously given consent

To exercise these rights, contact us at: megastar_ent007@yahoo.com

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience:

• Essential Cookies: Required for website functionality
• Performance Cookies: Measure website performance and analytics
• Marketing Cookies: Track user preferences for targeted content

You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

10. Third-Party Links and Services

Our website may contain links to third-party websites and services. This Privacy Policy does not apply to external sites. We encourage you to review their privacy policies before providing personal information.

We are not responsible for the privacy practices of third-party services linked from our website.

11. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover such information has been collected, we will delete it promptly.

If you believe we have collected information from a child under 13, please contact us immediately.

12. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country.

By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.

13. Marketing Communications

We may send you marketing communications about new products, services, and promotions. You can opt-out by:

• Clicking the "unsubscribe" link in any marketing email
• Adjusting your communication preferences in your account settings
• Contacting us directly at megastar_ent007@yahoo.com

14. Contact Information and Data Controller

Megastar Computers Ltd

Address: 34 Obadina Str., Tinubu square, Lagos Island, Lagos, Nigeria

Email: megastar_ent007@yahoo.com

WhatsApp: +234-902-998-3417

Phone: +234-803-884-2886

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date.

Your continued use of our services after changes constitutes your acceptance of the updated Privacy Policy.

16. Your Acknowledgement

By using our website and services, you acknowledge that you have read this Privacy Policy and agree to its terms and conditions.